Ashley’s BLOG

Ashley Dudarenok regularly writes about the latest news on the China market, Chinese consumers, tech giants, social media marketing and more while also sharing her insights and discussing the latest trends in China.

LATEST CHINA MARKETING
AND CONSUMERS INSIGHTS

Customer engagement is about creating meaningful interactions with your audience at every touchpoint. It’s not just about solving problems—it’s about

Technological advancements have significantly transformed the retail industry. Innovations like omnichannel retail and conversational commerce have reshaped how retailers operate

The future of AI in retail is set to transform how businesses operate, innovate, and connect with their customers. Artificial

When planning an event, choosing the right speakers is crucial for engaging and inspiring your audience. Understanding the differences between

What is customer centricity? It’s the practice of placing customer needs, preferences, and experiences at the heart of business operations.

In 2025, competition is even more fierce and customer expectations are always changing. Indeed the significance of customer centricity cannot

Customer centricity is a strategic approach that prioritizes the customer in every decision and action an organization takes. By focusing

In today’s fast-paced business world, the role of a keynote speaker has become increasingly crucial for conferences, corporate events, and

Examples of customer centricity include the ability of people in an organization to understand customers’ situations, perceptions, and expectations. Customer

The global keynote-speaking market is dominated by the United States, followed by Europe and Asia. In recent years, Asia has

Customer centricity has emerged as a pivotal strategy for businesses seeking to thrive in today’s competitive environment. By placing customers

The future of retail is characterized by a seamless integration of online and offline experiences, driven by advancements in AI,